Home » LLL@Home » Security » Access Code Tips

Access Code Tips

Getting Started

By using these tips on security, you will enjoy safer and more secure LLL@Home services.

These tips should be read in addition to the terms and conditions of LLL@Home which are available on the LLL website each time you log in. The information below is to help protect your personal information and to make you aware of how you can meet your responsibilities and comply with the terms and conditions.

Login ID/ Access Code Security

One of your most important responsibilities is to keep your Login ID and Access Code (password) secure. These details are not to be shared. They have as much value as your signature.

When you receive the initial Access Code from us, you should immediately login to LLL@Home and change it to one of your choice. Try to memorise this Access Code and do not record it. Changing your Access Code regularly is encouraged.

Elements of a good Access Code

Generally, people choose and use poor Access Codes because they’re easy to remember. A good Access Code should be obscure to all but the owner of the account.

The best Access Code has these characteristics:

• It can be remembered by the authorised user.
• It can be typed easily and quickly.  
• It won’t easily be spotted by a ‘shoulder surfer’.
• It is complex enough to withstand multiple guessing attempts.  
• It has upper and lowercase letters.  
• It has numerals and/or other non-letter characters.

Access Code pitfalls

Choosing a bad Access Code can be easily done and can therefore make the hacker’s job easy. Here are some methods to avoid as these are NOT a reasonable attempt to disguise an Access Code.

• Using the initial Access Code in reverse order.
• Using the same Access Code for multiple areas used for gaining access (eg ATM, internet banking etc).
• Writing your Access Code down.
• Saving your Access Code on your computer or allowing your computer to remember your Access Codes/ passwords.
• Choosing an Access Code that has obvious reference to you e.g. date of birth, recognisable part of your name, address, phone number etc. Even using family member’s details as the Access Code can be an obvious guess for a hacker.

If you suspect that someone may have become aware of your Login ID and/or Access Code, you should change it immediately. If you are constantly being blocked out of LLL@Home, it may be that a hacker is attempting to gain access. Contact us if you require assistance in changing your details, if you are being blocked out, or if you have forgotten your details.