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Posted by LLL

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Covid-19 scam alert update

During these uncertain times, it is important to remain vigilant against scammers. Scammers are looking to take advantage of people's heightened levels of anxiety to try to deceive people into giving personal information they wouldn’t normally give.

Please be aware:

  • You can’t buy a cure or pay your way onto a shortened waitlist for a Covid-19 vaccine – this doesn’t exist, if you see a message like this block the sender.
  • Do not respond to any email, message or phone call where the operator asks you to either provide or verify your personal details. Scammers will often pretend to be from a utility company or Government agency and ask you to give your details. If you receive an unsolicited message and the operator asks you for your personal details, end the conversation. If you suspect the operator to be legitimate call them back by looking up the company’s phone number on their official website, do not call a number given by the operator in case it is false. When you make the decision to call an operator back, you are taking in control of the situation and you can then choose to verify their request.
  • When working from or accessing your computer from home or remotely:

   - Protect your passwords, never share them or write them down and change them often.

   - Keep the anti-virus software on your computer up to date.

   - Keep the operating system on your computer up to date.

   - Lock or log out of your computer when you are away from the screen.

   - Don’t use an unsecured internet or Wi-Fi connection.

   - Use two-factor authentication, if available.

 

One Time Password

For new and existing LLL customers we recommend adding the One Time Password protection when accessing LLL Internet Banking. One Time Password technology provides you with an added layer of security by generating a One Time Password every time you make a transaction, this unique password is sent to your mobile via SMS or is available on the token app. Find out more about One Time Passwords visit here.

 

More detail can be found at the Australian Cyber Security Centre and the ACCC websites.

Read more at the original Avoid being scammed blog post.

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