BSB 704942
Virus protection
Ensure that you have virus checking software from a reputable company. Before logging into LLL@Home, check to make sure that the virus checker is up to date. This will reduce the risk of you obtaining a virus on your computer that may allow a hacker to do damage and put your funds at risk.
Spyware protection
Spyware monitors user activity on the internet and transmits that information to someone else without you knowing it. Spyware can also gather information about email addresses and even passwords and credit card numbers.
To avoid such spyware, choose a reputable internet security package that can secure your computer from spyware.
Firewall
Firewall software and/or hardware can be used to prevent hackers from gaining access to your computer via the internet. You authorise the internet traffic that is allowed to pass to and from your computer. This can add further security to your computer, and is often already present within a business network or as part of an internet security software package.
Browsers
Always ensure that you have the latest version of your browser installed, together with any patches that are available. New discoveries are always being made by hackers on how they can infiltrate browser security, and so patches are required to ensure that you are not vulnerable in any web browsing. The LLL recommends using the latest version of either Microsoft Internet Explorer or Mozilla Firefox.
The padlock
Whenever you enter a secure internet site such as LLL@Home, you should always check to see a locked padlock symbol appears at the top of the browser. All data transferred between the computer and the LLL is encrypted with 256 bit encryption, to ensure that if this data is intercepted, it cannot be deciphered. All recent web browsers incorporate this level of encryption, and so it is important to ensure that the browser you are using is one that the LLL recommends.
Emails
The LLL does not send any unsolicited emails in relation to LLL@Home. You should never provide any financial details including your Login ID or Access Code in response to an unsolicited email request. The intention of the hacker is to be able to obtain these details directly from you so that they can then login and perform transactions on your account. Hoax emails can lead you to a false website that can look genuine.
Logging out
When logged in to LLL@Home you should never leave your computer unattended. The ‘Logout’ button in the top right-hand corner of the page should always be used when you have completed your LLL@Home session. This will ensure that you are disconnected from LLL@Home and prevent others from accessing your private information. If you do forget to logout, LLL@Home will automatically do so after a period of time for your protection.
Checking your account
Always check your account balance and transactions regularly to ensure there are no unauthorised transactions on your account. Call the LLL immediately if you find an unrecognisable transaction on your account, whether that is a deposit or a withdrawal.
Every time you login, the welcome page displays your last login date and time. Take note of this information so you can confirm it.
Not using a known secure computer?
Avoid using computers in public places to login to LLL@Home. Not only can someone look over your shoulder, but you do not know how secure the computer is. Many of these computers contain viruses and spyware, and should not be used for internet banking purposes.
Bookmarking
Bookmark the main LLL website or the LLL@Home login page using the Favourites/Bookmark option in your browser, and use this bookmark when logging into LLL@Home. This will ensure that you are always going to the correct website.
We take security and privacy seriously. We provide a unique Login ID and Access Code to you and you only. We use advanced internet security which includes firewall technology and encryption, to ensure that account and transaction information is secure.
LLL@Home is a secure site which uses 256-bit encryption for all information transmitted between your computer and LLL@Home. This ensures that if this data is intercepted, it cannot be deciphered by an unauthorised user.
The LLL will always ensure that your funds are secure, and will continue to introduce further initiatives to secure your funds as they become available. We trust that this document will help you to understand how you can ensure that your funds are protected when you use LLL@Home.
In addition the LLL provides One Time Passwords for you at no charge to provide that extra level of security and peace of mind.
Your Security Token App can also be used to securely login to other organisations within the Symantec Validation & ID Protection Network. To see a list of these organisations click here.
