New Payments Platform (NPP)

LLL depositors can now make and receive faster payments on the New Payments Platform

Australians are now able to transfer money in near real-time – putting an end to frustrating payment delays – with financial institutions across the country introducing a New Payments Platform (NPP) for customers.

For example, if you want to transfer money to a friend or family member (once they're registered with faster payments on the NPP) you will no longer need to ask for their BSB and account number, and instead will just need their registered mobile phone number or email address (their PayID). BSB and account number transfers will still be available but will take around two days for the transfer to be complete.

Transactions will then be finalised almost instantaneously through the NPP, which will enable you to send and receive money in near real-time 24 hours a day, seven days a week throughout the entire year.

This new system has the potential to change the way we pay for everything from second-hand goods to paying a tradie or repaying a friend.

 Tell me more about the NPP

• Fast – the NPP will allow you to make payments in near real-time, with funds available to the recipient almost immediately instead of the usual – one or two-day wait time.
• 24/7– the NPP is always open for business. You will be able to make and receive payments 24 hours a day, seven days a week.
• Simple addressing – a system within the NPP called PayID will enable you to easily send payments to any registered recipient. Your PayID will be your own unique identifier and could be a mobile phone number, email address or ABN. Note: when using PayID, the system will show you the recipient’s name before you authorise your payment, so you know you’re sending it to the right person. Read more about PayID.
• Data enriched – the ability to send more complete remittance information with payments.
• Secure – the NPP is extremely secure. It will be monitored 24 hours, seven days a week and is certified to the highest data security standards.

Visit the NPP Australia's Frequently Asked Questions for more information.

 The LLL and NPP

• All LLL Savings Accounts can receive NPP payments.
• To be able to send faster payments from your LLL account, you'll first need to have Internet Banking access and a One Time Password enabled as an additional security option, which you can request once logged into your Internet Banking.
• Once the Internet Banking and One Time Password are enabled you can then request the faster payments functionality by sending the LLL a message through Internet Banking.
• You can also register your PayID when logging in to Internet Banking or the LLL app.
• If you have any concerns about payments made via the NPP, please contact the LLL on 1800 556 457.

Fraud concerns

We acknowledge that scams and fraud can occur with payments and we encourage all our depositors to be diligent and scam-aware to remain safe. See the NPP's infographic below: 

You can also view a scam awareness video below:

You can also view a scam awareness video below:

NPP Payments from LLL accounts will only be available to NPP Participants. NPP Payments will not be successful into LLL accounts from any NPP Participants who do not offer Single Credit Transfers.