UPDATE! LLL has introduced a new security requirement for all LLL Internet Banking users. All users are now required to update their login password to a password with increased complexity.

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Posted by LLL

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In our recent depositor's survey, you told us that one of your main areas of financial concern was internet security. Here is our first article in a series of internet security articles to help you safely enjoy your time on the internet.

One of the great things about the internet is that you’re able to shop from your living room. Online shopping has revolutionised the retail industry, and has made it easier for customers to find exactly what they want, when purchasing items from around Australia, or even overseas.

Here are our 11 top tips for shopping smart online:

1. Is the page secure? If it is, the following will appear:

  • The URL (web address) will begin with https (instead of just http)
  • A key or padlock icon will appear somewhere on your browser

2. Make sure the website address is correct

3. Be wary if:

  • the website looks suspicious or unprofessional
  • the deal looks too good to be true

4. Check the contact details are correct for the company you’re buying from

5. Make sure you know what you’re buying and read the description carefully

6. Read all the fine print regarding returns, refunds and complaints

7. Check the currency, postage and handling, and any other additional charges.

8. Only pay via a secure web page

9. Avoid money transfer via direct debit

10. Never send your credit card via email

11. Keep a copy of the transaction

The above recommendations are backed by the Australian Government.

Another way to safely shop online is to use PayPal where possible. Stay tuned for our article on PayPal soon.

To talk to an LLL representative, call 1800 556 457 or leave your details here.

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