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May 2023


One Time Password (OTP) is required when undertaking certain types of transactions and activities via LLL Internet Banking. OTP is a unique six-digit code, used in addition to your Login ID and password, that provides an additional layer of security when accessing your account via LLL Internet Banking and/or LLL app.

The transactions and specific actions for which OTP is required follows:

  • Transactions to Non-registered Payees
  • New and Updated Personal Payee
  • Change Password
  • PayID Maintenance
  • Schedule Batch
  • Update Contact Details 

Our Terms and Conditions have been updated to reflect these requirements that came into place on Wednesday, 17 May 2023. Please take the time to review this documentation by visiting the LLL website: 

Should you require further information or assistance with the above, please refer to the Frequently Asked Questions or contact our helpful team on 1800 556 457.